Terms and Conditions
Welcome to I M A QATAR
Thank you for visiting the I M A website. These Terms and Conditions establish the rules, guidelines, and responsibilities that apply when you access our website, browse our products, place an order, or use any of our services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
SECTION 1 – USE OF OUR ONLINE STORE
By accessing and using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you, or that you are using the website with the consent and supervision of a parent or legal guardian where required.
You agree to use our website, products, and services only for lawful purposes and in accordance with these Terms and Conditions.
Any unauthorized, fraudulent, abusive, or prohibited use of our website may result in the suspension or termination of your access.
SECTION 2 – GENERAL TERMS
I M A reserves the right to refuse, restrict, or cancel service or orders to any person or entity at our discretion, where permitted by applicable law.
You understand that information transmitted through the website, other than sensitive payment information processed through appropriate payment providers, may be transmitted through various networks and may be subject to technical limitations.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that the information provided on our website is accurate, complete, and current. However, we do not guarantee that product descriptions, prices, measurements, availability, images, or other information will always be completely accurate, current, or free from errors.
We reserve the right to correct or update information whenever necessary.
SECTION 4 – PRICES AND CHANGES TO SERVICES
Prices displayed on our website are subject to change at any time without prior notice.
I M A reserves the right to modify, suspend, discontinue, or restrict any product, service, collection, promotion, or website feature at any time, without being liable for any resulting loss or inconvenience, subject to applicable law.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may be available in limited quantities or for a limited period and may be subject to our applicable Return, Exchange, and Alteration Policies.
We make every reasonable effort to display product images and colors as accurately as possible. However, the actual color of a product may differ slightly depending on your device, screen settings, lighting, or other technical factors.
Product availability is not guaranteed until an order has been successfully confirmed by I M A.
SECTION 6 – BILLING, SHIPPING, AND CUSTOMER INFORMATION
Customers are responsible for providing complete, accurate, and up-to-date billing, contact, and shipping information when placing an order.
I M A shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated information provided by the customer.
We reserve the right to cancel or decline an order where we reasonably suspect fraudulent activity, unauthorized transactions, inaccurate information, or any violation of these Terms and Conditions.
SECTION 7 – THIRD-PARTY SERVICES AND TOOLS
Our website may provide access to services, applications, payment systems, or other tools operated by third parties.
Such third-party services are provided based on their respective terms and conditions. I M A does not own, operate, or control these third-party services and shall not be responsible for their availability, performance, policies, or practices.
SECTION 8 – THIRD-PARTY WEBSITES AND LINKS
Our website may contain links or references to websites, platforms, or services operated by third parties.
These links are provided for convenience only. I M A does not control or guarantee the accuracy, security, content, availability, or practices of third-party websites and shall not be responsible for any loss or damage resulting from your use of them.
SECTION 9 – CUSTOMER FEEDBACK AND SUBMISSIONS
If you submit feedback, suggestions, reviews, comments, ideas, photographs, or other content to I M A, you acknowledge that we may use such submissions for business, marketing, development, or improvement purposes, subject to applicable law.
You represent that any content you submit does not violate the rights of any third party and that you have the necessary rights or permissions to provide such content.
SECTION 10 – PRIVACY POLICY
Any personal information collected through our website will be handled in accordance with our Privacy Policy and applicable laws and regulations governing the protection and processing of personal data.
By using our website, you acknowledge that you have reviewed and understood our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
I M A reserves the right to correct, update, or amend such information at any time without prior notice, including after an order has been submitted, where permitted by applicable law.
SECTION 12 – PROHIBITED USES
You are prohibited from using our website or services for any unlawful, fraudulent, abusive, misleading, or harmful purpose.
You may not attempt to interfere with the operation or security of the website, gain unauthorized access to any system, misuse our content or services, or engage in any activity that may damage I M A or its customers.
Any violation may result in the immediate suspension or termination of your access and may be reported to the appropriate authorities where required.
SECTION 13 – LIMITATION OF LIABILITY
While I M A makes reasonable efforts to maintain the availability and functionality of our website, we do not guarantee that the website or its services will always be uninterrupted, secure, or free from errors.
To the maximum extent permitted by applicable law, I M A shall not be responsible for indirect, incidental, special, or consequential losses arising from or related to your use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless I M A, its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms and Conditions, misuse of our website, or infringement of any third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms and Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be limited or removed to the minimum extent necessary.
The remaining provisions shall continue to remain valid and enforceable.
SECTION 16 – TERMINATION
I M A reserves the right to suspend, restrict, or terminate your access to our website or services if you violate these Terms and Conditions or engage in conduct that may negatively affect our business, website, customers, or services.
Termination of access shall not affect any rights or obligations that arose before termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms and Conditions, together with any policies or additional terms expressly referenced herein, constitute the entire agreement between you and I M A concerning your use of our website and services.
They supersede any previous or prior understandings, communications, or agreements relating to the same subject matter, unless otherwise agreed in writing.
SECTION 18 – GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Qatar.
Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the competent courts of Qatar, unless otherwise required by applicable law.
SECTION 19 – CHANGES TO THESE TERMS
I M A reserves the right to revise, update, or modify these Terms and Conditions at any time.
Any updated version will become effective once published on our website. Your continued use of our website following any changes constitutes your acceptance of the revised Terms and Conditions.
SECTION 20 – CONTACT INFORMATION
If you have any questions, concerns, or requests regarding these Terms and Conditions, our products, or our services, please contact us through the following details:
I M A
Doha, Qatar
Email: info@ima.qa
Phone: +974 3308 4777
By accessing, browsing, or making a purchase through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.